The terms of the coaching engagement, stated plainly before you join.
WhatsApp is the official channel for all coaching communication. Written messages are preferred over voice notes, since every data point is cross-checked while the plan is edited. Office hours run Monday to Friday, 11:00 to 23:00 IST. Messages sent over a weekend are picked up in the following week's hours. Calls happen by prior appointment.
Check-ins run mesocycle-wise, usually every 7 to 14 days, based on what the plan needs. Physique check-ins run at the end of each mesocycle on every program.
The initial plan takes 10 to 12 days from the date the intake form is complete, since it is built around the client's own information. Each block ends with a review, and the next block is built on the data from the previous one.
Video form reviews are done when a lift changes or a new cue appears. Reviews happen within office hours, with the aim of replying before that lift comes up again in training. No fixed numeric turnaround is promised.
Nationals and above competitions, shows and photoshoots receive priority support, including live office hours where the competition warrants it.
The billing date is the plan-access date. Payments more than two days late without prior discussion can end the engagement. No refunds are issued after payment. The fee you join at stays locked for at least one year, even if prices rise for new clients. Freezing or extending a plan requires prior agreement. Everything discussed within the engagement is confidential in both directions (NDA).